ANNUAL MAINTENANCE CONTRACT (AMC)
SNA Infotech offers specialized AMC services to ensure the smooth functioning of your equipment, even after the warranty period. Our customized post-warranty service guarantees data security, replacement of damaged parts with authentic components, and resolution of hardware and software issues. We understand the importance of time, and our prompt response to your service requests ensures minimal disruption to your operations. Additionally, we provide temporary equipment while resolving issues to prevent workflow interruptions.
Service Options:
- Full-time onsite resource for equipment maintenance, also known as Facilities Management services.
- Weekly monitoring and equipment check.
- On-call resource for urgent issues.
- Remote monitoring and issue resolution.
We have multiple options in AMC too:
- Non-comprehensive contract where no spares are covered only services are provided.
- Comprehensive contract where spares are covered.
- However, as usual all contracts are accompanied by associated terms of operations.
Understanding the customer requirements we at SNAIPL strive to serve our customers in every way possible. Our following services cater to the growing needs of customers:
- We attend your faulty equipment in the shortest span of time, usually the same day.
- We perform as an optional service regular monthly check for virus.
- We provide the service of preventive maintenance of your computer regularly.
- Repair/replace the defective and damaged components with original manufactured parts.
- Our engineers are there to ensure the connectivity of your network flawlessly.
- Budgeting of software upgradation done annually.
- Regular interaction with customer for the status of equipment, devices, networks & security.